top of page

Chapter 1 General Provisions 

 

 

 

Article 1 ( Purpose ) These terms and conditions govern the game service provided by Everybody Happy Virus ( hereinafter referred to as the “Company” ) through mobile devices and the network , website , and other services ( hereinafter referred to as the “Service” ) accompanying it . Its purpose is to stipulate the rights, obligations and responsibilities of the company and service users regarding use , and other necessary matters .                                   

 

 

 

Article 2 ( Definition of Terms ) ① The definitions of terms used in these Terms and Conditions are as follows .          

 

 1. “Company” means an operator that provides services through mobile devices .         

 

 2. “Member” means a person who enters into a service contract in accordance with these Terms and Conditions and uses the service provided by the company .            

 

 3. “Temporary member” means a person who provides only some information and uses only a part of the services provided by the company .           

 

 4. “Mobile device” refers to a device that can be used by downloading or installing content, such as a mobile phone , smart phone , personal digital assistant (PDA) , tablet , etc.                

 

 5. “Account Information” means the member’s member number, external account information , device information , nickname , profile picture , friend list , etc. provided by the member to the company, game use information ( character information , item , level , etc. ), usage fee Payment information , etc. collectively .                         

 

 6. “Contents” means all paid or free contents ( games and network services , applications , game money , game items , etc. ) digitally produced by the company in connection with the provision of services for use on mobile devices .                            

 

 7. “Open market” means an e - commerce environment built to install and pay for game contents on mobile devices .             

 

 8. “Application” refers to all programs that are downloaded or installed through mobile devices to use the services provided by the company .                 

 

9 . “Game service” is one of the services provided by the company, and refers to games that members run on mobile devices and services accompanying them .                 

 

 

 

② The definitions of the terms used in these Terms and Conditions , except for those set forth in Paragraph 1 of this Article , shall be governed by related laws and service - specific policies .                          

 

 

 

Article 3 ( Provision of company information , etc. ) The company displays the following items within the game service so that members can easily recognize them . However , the personal information processing policy and terms and conditions can be viewed by members through the connection screen .                           

 

 1. Trade name and name of representative    

 

 2. Address of business office ( including the address where complaints of members can be handled )          

 

 3. Phone number , e-mail address  

 

 4. Business registration number  

 

 5. Mail-order business report number  

 

 6. Privacy Policy 

 

 7. Terms of Service  

 

 

 

Article 4 ( Effect and change of terms and conditions ) ① The company posts the contents of these terms and conditions within the game service or on its connection screen so that members can know them . In this case , among the contents of these terms and conditions, important contents such as service suspension , subscription withdrawal , refund , contract cancellation/termination , and the company's disclaimers are clearly indicated in bold letters , colors , codes , etc.                                             Through a separate connection screen , etc., the member handles it easily .       

 

② When the company revises the terms and conditions, it specifies the application date , details of the amendment, and the reason for the amendment , and notifies the members by posting on the game service or its connection screen at least 7 days prior to the application date . However , if the changed content is unfavorable to the member or is a significant change , it will be notified in the same way as in the text until 30 days before the effective date , and the member will be notified by the method of Article 27 , Paragraph 1 .                                             notice . In this case , the contents before and after the revision are clearly compared and displayed so that members can easily understand them .              

 

③ When the company revises the terms and conditions, after notifying the revised terms and conditions, the member's consent to the application of the revised terms and conditions is checked . When the company makes a notice or notice under Paragraph 2, it also announces or notifies that the member can be deemed to have agreed unless the member expresses his or her intention to agree or reject the revised terms and conditions, and the member has the intention of refusal by the effective date of these terms and conditions. If not indicated , the revised terms and conditions                                                   It can be seen as agreed . If the member does not agree to the revised terms and conditions, the company or member may terminate the service use contract .                  

 

④ The company takes measures so that members can ask and answer questions about the company and the contents of these terms and conditions .               

 

⑤ The company complies with 「 Act on Consumer Protection in Electronic Commerce , Etc. 」 , 「 Regulation of Terms and Conditions Act 」, 「Game Industry Promotion Act 」, 「Act on Promotion of Information and Communications Network Utilization and Information Protection 」, 「Contents Industry Promotion Act These terms and conditions may be amended to the extent that they do not violate relevant laws and regulations .                               

 

 

 

 

 

Article 5 ( Execution and application of contract of use ) ① A person who wishes to become a member ( hereinafter referred to as “applicant” ) agrees to the contents of this agreement and then applies for service use , and the company It is concluded by accepting the application .                             

 

② In principle, the company accepts the application of the applicant for membership . However , the company may refuse to accept applications for use that fall under any of the following subparagraphs .                      

 

 1. If the contents of the application for use are falsely written or the requirements for application for use are not met         

 

 2. In the case of using the service through an abnormal or indirect method in a country where the company does not provide the service            

 

 3. When applying for the purpose of performing an act prohibited by related laws such as the 「Game Industry Promotion Act 」            

 

 4. When applying for the purpose of hindering social well-being and order or morals         

 

 5. If you want to use the game service for fraudulent purposes      

 

 6. If you want to use the game service for the purpose of pursuing profit       

 

 7. In case the acceptance is judged to be inappropriate due to other reasons corresponding to each subparagraph.          

 

③ In the case of any of the following subparagraphs , the company may withhold approval until the cause is resolved .                

 

 1. If there is no room in the company's facilities, it is difficult to support a specific mobile device , or there is a technical obstacle             

 

 2. In case of service failure or service fee or payment method failure          

 

 3. If it is judged that it is difficult to accept the application for use due to reasons corresponding to other subparagraphs           

 

 

 

Article 6 ( Rules other than the terms and conditions ) Matters not specified in these terms and conditions and the interpretation of these terms and conditions are governed by the 「 Act on Consumer Protection in Electronic Commerce , Etc. 」, 「 Regulation of Terms and Conditions Act 」, 「Game Industry Promotion Act 」, 「Act on Promotion of Information and Communications Network Utilization and Information Protection 」, 「Contents Industry Promotion Act 」, etc. , or commercial customs .                                  

 

 

 

Article 7 ( Operational Policy ) ① Matters necessary for the application of the terms and conditions and matters delegated by specifying the specific scope in the terms and conditions may be determined as the game service operation policy ( hereinafter referred to as “operating policy” ) .                    

 

② The company posts the content of the operating policy within the game service or on its connection screen so that members can know it .             

 

③ When revising the operating policy , follow the procedure in Article 4 , Paragraph 2 . However , if the contents of the revision of the operating policy fall under any of the following subparagraphs , it will be notified in advance by the method of paragraph 2 .                     

 

 

 

 1. In the case of amending the matters delegated by specifying the scope specifically in the terms and conditions        

 

 2. In case of revising matters not related to the rights and obligations of members       

 

 3. If the content of the operating policy is not fundamentally different from the contents set forth in the terms and conditions and the operating policy is amended within the predictable range of the member                 

 

 

 

Chapter 2 Personal Information Management  

 

 

 

Article 8 ( Protection and Use of Personal Information ) ① The company strives to protect the personal information of members as stipulated by the relevant laws and regulations, and the protection and use of personal information is subject to the relevant laws and the company's personal information processing policy. . However , the company 's privacy policy does not apply to linked services other than those provided by the company .                                      

 

② Depending on the nature of the service, content that introduces oneself, such as nicknames, character photos, and status information that is not related to the member's personal information, may be disclosed .                

 

③ The company does not provide the member's personal information to others without the consent of the member, except when there is a request from the relevant government agency in accordance with the relevant laws and regulations .                   

 

④ The company is not responsible for any damage caused by leakage of personal information due to reasons attributable to the member .           

 

 

 

Chapter 3 Obligations of the parties to the contract of use   

 

 

 

Article 9 ( Obligations of the Company ) ① The Company faithfully observes the exercise of rights and fulfillment of obligations stipulated in the relevant laws and these terms and conditions in good faith .                  

 

② The company must have a security system to protect personal information ( including credit information ) so that members can use the service safely , and disclose and comply with the personal information processing policy . The company does not disclose or provide the member's personal information to a third party , except as stipulated in these terms and conditions and the personal information processing policy .                                

 

③ In order to provide continuous and stable service , the company is in the process of improving the service . _ _ _ _ _ _ _ _ _ _ _ We will use our best efforts to repair or restore it without delay .                                       

 

 

 

Article 10 ( Obligations of Members ) ① Members shall not engage in any of the following acts in relation to the use of services provided by the company .                 

 

 1. The act of writing false facts when applying for use or changing member information         

 

 2. Buying, selling , donating , or acquiring cyber assets (ID, character , item , game money , etc. ) through services not provided by the company or through abnormal methods                     

 

 

 

 3. Impersonating an employee or operator of the company or stealing someone else's name to post or send e-mails , pretending to be someone else or falsely specifying a relationship with another person                   

 

 4. Purchasing paid content by stealing someone else's credit card, wired / wireless phone, bank account , etc., fraudulently using another member 's ID and password                 

 

 5. Unauthorized collection, storage , posting or dissemination of personal information of other members        

 

 6. Conducting or inducing speculative acts such as gambling , exchanging or posting obscene or vulgar information , or linking ( linking ) obscene sites, using words , sounds, texts, pictures, pictures or videos that cause shame , disgust or fear Inappropriate use of the service, such as transmitting or distributing to others                              

 

 7. Unauthorized use of the service for purposes other than its original purpose , such as for- profit , sales , advertising , public relations , political activities , and election campaigns               

 

 8. Unauthorized copying, distribution, promotion or commercial use of information obtained by using the company's service, or using the service by exploiting known or unknown bugs                  

 

 9. Acts of deceiving others to gain advantage, acts of causing harm to others in relation to the use of the company's services             

 

 10. Infringing on the intellectual property rights or portrait rights of the company or others , defaming or inflicting damage on others             

 

 11. Intentionally transmitting or posting information ( computer programs ) whose transmission or posting is prohibited by law or viruses, computer code, files, programs , etc. designed for the purpose of interfering with or destroying the normal operation of computer software/hardware or telecommunications equipment ⋅The act of distributing or using                         

 

 12. Change the application , add or insert other programs into the application , hack or reverse engineer the server , leak or change the source code or application data , build a separate server, or , An act of impersonating the company by arbitrarily changing or stealing a part of the website                             

 

 13. Other acts that violate related laws or against good customs and other social norms           

 

② Members are responsible for managing their accounts and mobile devices , and should not allow others to use them . The company is not responsible for damages caused by poor management of mobile devices or consent to use by others .                                

 

③ Members must set and manage the payment password function to prevent fraudulent payments in each open market . The company is not responsible for damages caused by the member's carelessness.                      

 

④ The company may set the specific details of the following acts , and members must follow them .              

 

 

 

  1. Member's account name , character name , guild name , and other names used in the game         

 

  2. Content and method of chatting  

 

  3. How to use bulletin board and service    

 

  4. External mobile platform affiliate service policy such as Kakao , Facebook , Google Plus , etc.          

 

 

 

 

 

Chapter 4 Service Use and Restrictions on Use    

 

 

 

Article 11 ( Provision of Service ) ① The company makes the service immediately available to members who have completed the use contract in accordance with the provisions of Article 5 . However , in the case of some services, the service can be started from the designated date according to the needs of the company .                              

 

② The company may provide other additional services , including the services stipulated in these terms and conditions, when providing game services to members .                  

 

③ The company can differentiate the use by classifying the member's level and subdividing the usage time , usage frequency , and scope of provided services .                

 

 

 

Article 12 ( Use of Service ) ① Game service is provided for a set time according to the company's business policy . The company informs the game service provision time in an appropriate way on the game application initial screen or game service notice .                      

 

② Notwithstanding paragraph 1 , the company may temporarily suspend all or part of the service in the following cases . In this case, the company will notify the reason and period of suspension in advance on the game application initial screen or game service notice . However , if there are unavoidable circumstances that can not be notified in advance, it may be notified later .                                           

 

 1. When it is necessary for system operation such as regular system inspection , server expansion and replacement , network instability , etc.             

 

 2. In case normal service can not be provided due to power outage , failure of service facilities, congestion of service use , facility maintenance or inspection of telecommunications service providers, etc.                  

 

 3. In the event of a situation beyond the company 's control , such as exhibitions , incidents , natural disasters , or equivalent national emergencies               

 

③ The company provides services using a dedicated application for mobile devices or a network . Members can download and install applications or use the service for free or for a fee by using the network .                        

 

④ In the case of paid content, you must pay the fee specified for the service to use it . When downloading an application or using a service through a network, a separate fee set by the subscribed mobile service provider may be incurred .                          

 

⑤ In the case of downloaded and installed applications or services used through networks, they are provided according to the characteristics of mobile devices or carriers . In the case of mobile device change/ number change or overseas roaming, all or part of the content may not be available , in which case the company is not responsible .                                      

 

 

 

⑥ In the case of downloaded and installed applications or services used over the network, background tasks may be in progress . In this case , additional charges may be incurred to suit the characteristics of the mobile device or carrier, and the company is not responsible for this .                                

 

 

 

Article 13 ( Change and suspension of service ) ① The company may change the service according to operational or technical needs in order to provide smooth game service , and prior to the change , it is notified within the game service . However , if there is an unavoidable need for change , such as fixing bugs/errors or urgent updates , or if it does not fall under a significant change, it may be notified later.                                                there is

 

② The company may suspend all services if it is difficult to continue the game service due to serious management reasons such as business transfer , division , merger , etc. . In this case , the date of suspension, reasons for suspension, conditions of compensation , etc. shall be notified on the initial screen of the game application or its connection screen up to 30 days prior to the date of suspension, and Article 27 Paragraph 1                                             Notify members in this way .  

 

③ In the case of Paragraph 2 , the company refunds the unused or expired paid items in accordance with Paragraph 3 of Article 24 .                

 

 

 

Article 14 ( Collection of information, etc. ) ① The company can save and keep chatting contents between members, and this information is held only by the company . The company can view this information only for the purpose of resolving disputes between members , handling civil complaints , or maintaining game order , and only when authorized by law .                                         

 

② If the company or a third party accesses the chatting information in accordance with Paragraph 1 , the company notifies the member of the reason and scope of access in advance . However , if it is necessary to view this information in relation to the investigation, processing, confirmation of prohibited acts pursuant to Article 10 , Paragraph 1 , or the relief of damage caused by such acts, it can be notified afterwards .                                        

 

③ The company may collect and utilize the member 's mobile device information ( settings , specifications , operating system , version , etc. ) excluding the member's personal information for smooth and stable operation of the service and improvement of service quality .                        

 

④ The company may request additional information from members for the purpose of improving services and introducing services to members . The member may accept or reject this request , and if the company makes this request, the member is notified that the member may reject this request .                                      

 

 

 

 

 

Article 15 ( Provision of advertisements ) ① The company may place advertisements within the game service in relation to the operation of the service . In addition , advertising information can be transmitted by e-mail , text service (LMS/SMS), push message , etc. only to members who have agreed to receive it . In this case, the member can refuse to receive the subscription at any time , and the company will use advertising                                            We do not send information .    

 

② You may be linked to advertisements or services provided by others through banners or links among services provided by the company .                

 

③ If it is linked to advertisements or services provided by others in accordance with Paragraph 2 , the service provided in that area is not the company 's service area , so the company does not guarantee reliability , stability , etc. is not responsible . _ However , if the company intentionally or by gross negligence does not take measures to facilitate or prevent damage ,                                                It doesn't . 

 

 

 

Article 16 ( Attribution of copyrights , etc. ) ① Copyrights and other intellectual property rights for the content within the game service produced by the company belong to the company .               

 

② Members may copy or transmit ( edit , publish , perform , distribute , etc. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ This includes broadcasting , creation of derivative works , etc. ( the same shall apply below ) for commercial purposes or allowing others to use it .                                          

 

③ Members show in-game or related to game services , including communication , images , sounds , and all materials and information uploaded or transmitted by members or other users through game applications or game services ( hereinafter referred to as “user content”). ) is permitted to be used by the company in the following ways and conditions .                                         

 

1. Using the user content, changing the editing format , and other transformations ( publication , reproduction , performance , transmission , distribution , broadcasting , creation of secondary works , etc. can be used in any form, and there are no restrictions on the period and region of use )                            

 

2. Do not sell , rent , or transfer user content for the purpose of trading without the prior consent of the user who created the user content.                 

 

④ The company does not use the member's user content that is not shown in the game and is not integrated with the game service ( eg , postings on general bulletin boards , etc. ) without the member's explicit consent , and the member can delete such user content at any time . there is                             

 

⑤ The company may delete , move, or refuse registration without prior notice if it is judged that the postings in the service posted or registered by members fall under the prohibited acts pursuant to Article 10 , Paragraph 1 .                           

 

⑥ Members whose legal interests have been infringed by information posted on bulletin boards operated by the company may request the company to delete or refute the information . In this case, the company will promptly take necessary measures and notify the applicant .                                

 

 

 

⑦ This article is valid while the company operates the game service, and continues to apply even after membership withdrawal .            

 

 

 

Article 17 ( Purchase , usage period and use of paid content ) ① Paid content purchased by members within the game service can only be used on mobile devices that have downloaded or installed the application .                       

 

② The period of use of the paid content purchased by the member follows the period specified at the time of purchase . However , in case of service interruption pursuant to Article 13 , Paragraph 2 , the period of use of paid content without a fixed period shall be until the date of suspension of service announced at the time of service suspension notice .                                

 

 

 

Article 18 ( Restrictions on Service Use by Members ) ① Members must not engage in any act that violates the member's obligations under Article 10 , and in the case of such an act, the company restricts the member's use of the service according to the following classifications : You can take restrictions on use , including deletion of related information ( texts , photos , videos , etc. ) and other measures.                                           there is The specific reason and procedure for taking restrictions on use are determined in the operating policy of each game in accordance with Article 19 , Paragraph 1 .              

 

 1. Restriction of certain rights: Restrict certain rights such as chatting for a certain period of time          

 

 2. Restriction on use of characters : Restriction on the use of member characters for a certain period of time or permanently          

 

 3. Restrictions on account use : Limiting the use of member accounts for a certain period or permanently          

 

 4. Restrictions on member use : Restrict members' use of game services for a certain period of time or permanently          

 

② In the case where the use restriction in Paragraph 1 is justified , the company does not compensate for damages suffered by the member due to the use restriction .            

 

③ The company may suspend the use of the service of the account until the investigation of the reasons for each of the following subparagraphs is completed .                

 

 1. When a legitimate report is received that the account has been hacked or stolen        

 

 2. If you are suspected of being an illegal program user or an illegal actor such as a workplace        

 

 3. In case provisional measures for service use are necessary for other reasons corresponding to each subparagraph           

 

④ After the investigation in Paragraph 3 is completed , in the case of paid game service, the member's usage time is extended by the amount of time suspended or compensated with paid service or cash equivalent to it . However , this is not the case if the member falls under the reasons in each subparagraph of Paragraph 3 .                             

 

 

 

Article 19 ( Reasons and Procedures for Use Restriction Measures ) ① The company provides specific reasons and procedures for use restriction measures pursuant to Article 18 , Paragraph 1 , the content, degree, frequency, and result of prohibited acts pursuant to Article 10 , Paragraph 1 . etc., and set it as an operating policy .                        

 

② In the event that the company takes measures to restrict use as set forth in Article 18 , Paragraph 1 , the following matters are notified to the member in advance . However , if there is an urgent need to take action , notice may be given after the fact .                         

 

 

 

 1. Reasons for use restriction measures   

 

 2. Type and period of use restriction measures     

 

 3. How to file an objection against the use restriction measures     

 

 

 

Article 20 ( Procedure for Objection against Use Restriction Measures ) ① If a member wishes to object to the company's use restriction measures, he or she may submit an objection stating the reason for objection in writing , e-mail , or within 14 days from the date of notification of the measure. It must be submitted to the company in a similar way .                                  

 

② The company responds to the reason for dissatisfaction in writing , e-mail , or a method equivalent thereto within 15 days from the date of receipt of the objection under paragraph 1 . However , if it is difficult to respond within this period , the company will notify the reason and processing schedule .                             

 

③ If the reason for dissatisfaction is valid , the company will take action accordingly .         

 

 

 

Chapter 5 Cancellation of subscription , refund of overpayment and termination of use contract      

 

 

 

Article 21 ( Payment ) ① In principle, the imposition and payment of the purchase price for the content follows the policy or method set forth by the mobile communication company or open market operator . In addition , the limit for each payment method may be granted or adjusted according to the policy set by the company or open market operator or the government policy .                                   

 

② In the case of paying for the content purchase in a foreign currency, the actual billed amount may differ from the price displayed in the service store , etc. due to exchange rates and fees .                  

 

 

 

Article 22 ( Withdrawal of subscription , etc. ) ① A member who has signed a contract with the company for the purchase of paid content may withdraw the subscription without burden of a separate fee or penalty within 7 days from the later of the purchase contract date or the content available date . there is                              

 

② Members can not withdraw their subscriptions in accordance with Paragraph 1 against the intention of the company in the following cases . However , in the case of a purchase contract consisting of divisible contents , this is not the case for the rest of the divisible contents that do not fall under each of the following subparagraphs .                                  

 

 1. Paid content that is used or applied immediately after purchase      

 

 2. Contents in which additional benefits are used , if additional benefits are provided        

 

 3. If there is an act of opening content that can be viewed as use or whose effectiveness is determined upon opening             

 

③ In the case of content that can not be withdrawn in accordance with the provisions of each subparagraph of Paragraph 2 , the company clearly indicates the fact in a place where members can easily find out , and provides trial use products for the content ( temporary use permitted , for experience use). provision , etc. ) or if it is difficult to provide it, we will provide information about the content so that the exercise of the member 's right to withdraw the subscription is not hindered .                                             . If the company does not take these measures, the member may withdraw the subscription despite the reasons for the restriction on subscription withdrawal in each subparagraph of Paragraph 2 .                  

 

 

 

④ Members , notwithstanding paragraphs 1 and 2 , within 3 months from the date the content is available if the content of the purchased paid content is different from the content of the display or advertisement or the content of the purchase contract is different . However , you may withdraw your subscription within 30 days from the date you knew or could have known the fact .                                        

 

⑤ If the member withdraws the subscription, the company checks the purchase details through the platform operator or open market operator . In addition , the company may contact the member through the information provided by the member to confirm the member 's legitimate reason for withdrawal , and may request additional evidence .                                 

 

⑥ If the subscription is withdrawn in accordance with the provisions of paragraphs 1 to 4 , the company will immediately retrieve the member's paid content and refund the payment within 3 business days . In this case , when the company delays the refund, the delayed interest calculated by multiplying the delay period by the interest rate set forth in the 「 Act on Consumer Protection in Electronic Commerce , Etc. 」 and Article 21-3 of the Enforcement Decree of the same Act shall be paid.                                           .

 

⑦ If a minor signs a content purchase contract on a mobile device , the company notifies that the minor or his or her legal representative can cancel the contract without the consent of the legal representative, and the minor cannot sign the purchase contract without the consent of the legal representative . When concluded, the minor himself or his legal representative may cancel the contract with the company . However , minors may use the content as property that their legal representative has set the scope and allowed to dispose of .                                                 It can not be canceled in the case of purchase , or in the case of a minor tricking a minor into believing that he/ she is an adult or having the consent of a legal representative .                  

 

⑧ Whether the party to the content purchase contract is a minor is determined based on the mobile device on which the payment was made , the information of the person executing the payment , and the name of the payment method . In addition , the company may request the submission of documents that can prove that you are a minor and legal representative in order to confirm that the cancellation is legitimate .                                   

 

 

 

Article 23 ( Refund of overpayment ) ① In case of overpayment , the company refunds the overpayment to the member . However , if overpayment is caused by the member's negligence without intention or negligence on the part of the company, the actual cost of the refund shall be borne by the member within a reasonable range .                                

 

② Payment through the application follows the payment method provided by the open market operator , and if an overpayment occurs during the payment process, a refund must be requested from the company or the open market operator .                     

 

③ Telecommunication charges ( call charges , data call charges, etc. ) incurred by downloading applications or using network services may not be eligible for refund .                 

 

④ Refunds are made according to the refund policy of each open market operator or company depending on the type of operating system of the mobile device using the service .                 

 

 

 

⑤ The company may contact the member through the information provided by the member in order to process the refund of the overpayment, and may request the provision of necessary information . The company refunds within 3 business days from the date of receiving the information necessary for refund from the member .                             

 

 

 

Article 24 ( Cancellation of contract , etc. ) ① If a member does not wish to use the service at any time , he or she may terminate the use contract by withdrawing from membership . Due to membership withdrawal, all game usage information held by the member within the game service is deleted and can not be recovered .                              

 

② If there is a significant reason why the member can not maintain this contract, such as an act prohibited by these Terms and Conditions and the operation policy and service policy , the company will give the maximum notice and set a period to suspend the use of the service or terminate the use contract. You can cancel .                                    

 

③ Refunds and compensation for damages under Sections 1 and 2 will be handled in accordance with the 「Content User Protection Guidelines」.          

 

④ In order to protect the personal information of members who have not used the company's services for one year consecutively from the latest service use date ( hereinafter referred to as "dormant account" ) , the company terminates the use contract and takes measures such as destroying the member's personal information can take . _ _ In this case , members will be notified of the fact that measures such as termination of the contract and destruction of personal information will be taken and the personal information to be destroyed 30 days prior to the date of action .                                             .

 

 

 

Chapter 6 Compensation for damages and disclaimer , etc.    

 

 

 

Article 25 ( Compensation for damages ) ① The company or a member is responsible for compensating the other party for damages caused by violating these terms and conditions . However , this is not the case if there is no intention or negligence .                          

 

② If the company enters into an alliance agreement with an individual service provider and provides individual services to members, and the member agrees to these individual service terms and conditions, and damages are caused to the member due to intention or negligence of the individual service provider , that Individual service providers are responsible for damages .                                  

 

 

 

Article 26 ( Indemnity of the Company ) ① The Company shall not be liable for the provision of the service if it is unable to provide the service due to natural disasters or equivalent force majeure .                     

 

② The company does not take responsibility for damages caused by other reasons such as maintenance , replacement , regular inspection , and construction of service facilities . However , this is not the case if the company intentionally or negligently .                           

 

③ The company is not responsible for any obstacles to service use due to intentional or negligence of members . However , this is not the case when the member has unavoidable or legitimate reasons .                      

 

 

 

④ The company is not responsible for the reliability and accuracy of information or data posted by members in relation to the service unless there is intentional or gross negligence .                     

 

⑤ The company has no obligation to intervene in transactions or disputes between members and others through the service , and is not responsible for any damages resulting from this .                      

 

⑥ The company is not responsible for any damages incurred to members in connection with the use of services provided free of charge . However , this is not the case in case of intentional or gross negligence of the company .                      

 

⑦ The company is not responsible for the member's failure to obtain or lose the expected benefits by using the service .              

 

⑧ The company is not responsible for the loss of the member's game experience , rating , item , game money , etc. However , this is not the case if the company intentionally or negligently .                       

 

⑨ The company is not responsible for third - party payments that occur when the member does not manage the password of the mobile device or the password provided by the open market operator . However , this is not the case if the company intentionally or negligently .                            

 

⑩ If a member can not use all or part of the content due to a change of mobile device, change of mobile device number , change of operating system (OS) version , overseas roaming , change of telecommunications company , etc., the company shall not be held liable . However , this is not the case if the company intentionally or negligently .                                        

 

⑪ If a member deletes the content or account information provided by the company, the company is not responsible for it . However , this is not the case if the company intentionally or negligently .                      

 

⑫ The company is not responsible for damages caused by temporary members using the service . However , this is not the case if the company intentionally or negligently .                   

 

 

 

Article 27 ( Notification to Members) ① When the company notifies members , it can be done through the member 's e - mail address , e -memo , note in game service , text message (LMS/SMS) , etc.                     

 

② When the company notifies all members , it can be substituted for the notice in paragraph 1 by posting within the game service for more than 7 days or presenting a pop - up screen .                   

 

 

 

Article 28 ( Jurisdiction and Governing Law ) These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Korea . In case a lawsuit is filed due to a dispute between the company and the member , the court in accordance with the procedure prescribed by law shall be the competent court .                          

 

 

 

Article 29 ( Member's Grievance Handling and Dispute Resolution )    

 

① Considering the convenience of members, the company guides members on how to present their opinions or complaints within the game service or on its connection screen . The company operates dedicated personnel to handle the opinions or complaints of these members .                        

 

 

 

② If the opinion or complaint raised by the member is objectively recognized as legitimate, the company will promptly process it within a reasonable period of time . However , if the processing takes a long time , the member is notified of the reason for the long period and the processing schedule in the game service or in accordance with Article 27 , Paragraph 1 .                                

 

③ If a dispute arises between the company and a member and mediation is effected by a third -party dispute mediation agency, the company can faithfully prove the measures taken to the member , such as restrictions on use , and follow the mediation of the mediation agency .  

bottom of page